Privacy Policy
Last Updated: July 14, 2026
Transparency
We list exactly what data we collect, why we collect it, and how it protects your safety.
Location Sharing
Location tracking operates only when a driver starts an active transit group route.
Security First
Multi-tenant data isolation ensures organization data is encrypted and isolated.
1. Introduction
Welcome to Way On (the "Service", "App", "Platform"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information belonging to users (drivers, passengers, tourists, and administrators) of the Way On mobile application and web dashboard.
2. Background & Foreground Location Tracking
Our mobile application requires precise location data to support its core transit tracking functionality.
- Active Location Tracking: We collect real-time geolocation coordinates from driver devices while they are performing active trips or routes.
- Background Location Usage: Precise background location access is requested and collected even when the app is closed or running in the background. This ensures passengers and tour coordinators receive uninterrupted real-time updates and accurate ETA metrics.
- User Control: You can grant or revoke location permissions at any time via your device settings. Disabling location tracking will limit the ability to operate routes or broadcast real-time GPS locations.
3. Types of Data Collected
To operate the transit ecosystem, we collect:
- Account Information: Names, email addresses, phone numbers, and profile details provided during registration.
- Secure Store Tokens: Authentication and login credentials stored locally on your device to keep you signed in securely.
- Device Info: OS version, device type, and notification tokens utilized for alert notifications.
4. Data Sharing & Privacy
We enforce a strict data-isolation model. Your transit history, customer profiles, and location reports are isolated within your specific organization tenant. We do not sell or trade your data. Geolocation streams are shared only with the passengers or administrators who are authorized members of your active transit groups.
5. Account Deletion & Data Rights
You retain full control over your data. Under privacy regulations, you have the right to request deletion of your account and all associated profile history.
To delete your account, open the App Settings or email our support desk at support@wayon.app. We will process and permanently remove your user accounts, profile configurations, and historical log metadata from our active systems.
6. Policy Updates
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new version on this page and updating the version date.